Area

We are taking care of the estate of deceased Danske Bank customers: accounts, funds, housing loans, etc. Our team is working with the Swedish and Finnish markets, and we use both Scandinavian languages daily. We collaborate a lot with the legal department and customer service, and we have direct contact with the heirs of the deceased client ‘s estate. The team consists of 18 unique employees and personalities. We have four Swedish-speaking employees who cover the Swedish market, eight employees who speak Finnish, and six employees who speak both Finnish and Swedish and cover the Finnish market.

*Depending on your experience and knowledge, we may offer you different seniority in the role.

Mission

• Estate Management: Oversee the setup, maintenance, and closure of estate accounts
• Process transactions, including deposits, withdrawals, investments, and transfers, in accordance with established procedures and regulatory guidelines
• Ensure all estate-related documentation is accurate, complete, and compliant with regulatory requirements
• Coordinate with legal teams and internal/external advisors to obtain necessary documentation and resolve any issues related to estate administration

Skills

• Swedish language skills: reading, writing, and understanding (at least at B1 level) (for which you will receive a monthly language allowance, that depends on your language knowledge level)
• Previous experience with administrative tasks
• High level of accuracy and quality
• Good communication skills and a willingness to learn new tasks in a changing international environment
• Feedback culture advocate
• Upper-Intermediate English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

Your title in job contract will be Officer – Service Delivery.

Zivile Dukyne