Fraud Monitoring Specialist (Temporary contract)

Join our team as a Fraud Monitoring Specialist!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally.

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to build a local banking champion.

Are you ready to step into the forefront of safeguarding against financial fraud? We're on the hunt for a dynamic Fraud Monitoring Specialist to join our elite Fraud Risk Management Unit, operating at the First Line of Defense. As a Fraud Monitoring Specialist, you'll be at the helm of our online and offline fraud monitoring efforts. This isn't just a job – it's a chance to stand up, unleash your full potential, and drive meaningful change in the fight against fraud.

What You Will Do:

• Monitor customers and potentially fraudulent activity-related transactions by investigating alerts generated in Luminor’s anti-financial crime systems
• Analyze customers' information and transactions using Luminor's systems, public databases and record
• Maintain contact with structural units responsible for communication with customers to obtain information about customer's activity
• Identify suspicious and unusual activity related to fraud, prepare a summary of the investigation and overview of customer’s activity and escalate to respective units if needed
• Contribution to a good working environment by taking on a positive and constructive approach in cooperation with colleagues and giving honest feedback ensuring the drive of high performance in the unit

What We Expect:

• University degree in law, economics, business administration, or similar
• Experience (1+ years) in financial crime risk management, fraud case management, investigations and reporting
• Great interest in internal controls, new trends and technical solutions, advanced data analytics and financial crime detection area
• Self-motivation with the ability to work independently on a pan-Baltic level, follow deadlines and effectively manage time
• Excellent communication and interpersonal skills, ability to explain complicated matters in an easy way
• High ethical standards, strong sense of responsibility and commitment to results
• Full working proficiency in English and Lithuanian language (written and verbal)

What We Offer:

• Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humour and having fun
• More vacation. Additional week of vacation available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 2110 - 3170 EUR/month, which is to be determined depending on your level of experience and competencies

 Additional note: This is a temporary contract covering maternity leave.

The application deadline is the 19th of April. We are looking for a candidate primarily already located within Baltics and please apply with your CV in English