Area

Accelerate the adoption of data – and utilise analytics and data science to enhance our products and services to our clients! The Data & Analytics team is one of the central enablers identified as a priority by Danske Bank’s Executive Leadership Team (ELT) with significant mandate and support. In the Data & Analytics change team, we are looking for enthusiastic and experienced communications and training professional who enjoys making the complex simple and will create world class yet effective solutions for a very important and prioritised area in the bank.

Within the D&A team, the change management team will comprise of 6 professionals including the Head of Change, based in Copenhagen and Vilnius. This newly formed team sits in one of the most foundational and important building blocks of the bank, working on programmes and initiatives that are highly prioritised by the ELT and business alike.

The team is looking for someone who works well in a fast-paced environment, is a digital native and keen to learn more about change management, while teaching the team more about digital tools and channels. The person needs to be organised and methodical, but also brings a creative and quirky side with them. They bring a great attitude, along with good communication and team skills, with a keen interest in people.

They will learn about change management and how to deliver it – even if they don’t have the knowledge at the moment.

Mission

• Support the development of the communication and training materials primarily, and other change deliverables including behaviour change interventions, change plans and measuring value
• Be responsible for editing content, graphic designing, building intranet sites, questionnaires, evaluation forms etc. working closely with the change communication and training leads
• Support design and develop communications and training materials – email campaigns, mobilisation decks, training materials, focus group
• Assist with conducting change impact analysis, persona and user-journey development, storytelling, training manual and SOP creation etc.
• Support with scheduling awareness/mobilisation and training sessions along with internal change management team sessions
• Drive the agenda and plan for Change Management team sessions – including monthly meetings, learning sessions, reporting of change deliverables to the programme teams etc.
• Work with data to analyse and report via dashboards across programme and change deliverables

Skills

• Bachelors or Master’s degree in Communications, Marketing, Digital Media, Instructional Design, Organisational Behaviour, Psychology, Business Management or a related discipline
• 1-2 years of experience working in consulting, change management, communications, training, or project management
• Proficiency in MS Office Suite – especially in Excel and PowerPoint. Knowledge of Power BI, Miro, Adobe Suite, Canva etc. would be beneficial
• Solid communication skills, both written and verbal
• Strong stakeholder management skills
• Good organisational skills with great attention to detail
• Flexibility and ability to work in a fast-paced complex and changing environment
• Advanced English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1520 EUR to 2280 EUR gross EUR/monthly).

Your title in job contract will be Consultant – Development, Associate.

Pallavi Kumar