Alliance for Recruitment

Application manager

Alliance for Recruitment Vilnius
Dalintis
525
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Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.  Our client is Telia Company, the New Generation Telco.  21 000 of their talented colleagues serve millions of customers every day in one of the world’s most connected regions. With a strong connectivity base, they’re the hub in the digital ecosystem, empowering people, companies and societies to stay in touch with everything that matters 24/7/365 on their terms. Headquartered in Stockholm, the heart of innovation and technology, they’re set to change the  industry and bring the world even closer for the customers. Read more at www.teliacompany.com.

Visi įmonės darbo pasiūlymai (107)

Area of competence:

IT, telecommunication, technologies

Task information:

As an Application Manager you will be part of a service team with multiple roles, competences and nationalities. Your role is to be responsible for the service management processes and service operations in co-operation with the IT Solution Manager. You will be planning and implementing changes and reacting on incidents and requests based on agreed Service Level Agreements. You will participate in planning and implementing service and process improvements as well as monitoring and reporting.

You will also act as a link between our maintenance team and other stakeholders, such as project teams, testers and other maintenance teams.

The team is working in DevOps mode; you will jointly develop and maintain the service and seek for new solutions and improvements. We aim continuously to improve our ways of working and you will actively participate in creating a culture of self-steering teams.

Responsibilities

  • Maintain and operate the service according to the agreed service levels, in co-operation with the external vendor
  • Design and develop solutions and improvements for the service
  • Support the IT Solution Manager in creation and execution of the maintenance plan
  • Participate in and support the external vendor in incident, problem, change and configuration management work
  • Ensure high quality communication and stakeholder co-operation according to the agreed plan

Requirements:

Required

  • Profound experience in Service Management processes
  • Solid experience and understanding of IT system management and service development
  • Experience with system integrations and related platforms
  • Fluent English skills, both written and spoken

Preferred

  • Experience with following technologies: FTP/SFTP, Managed file transfers, system integration, SSL/certificates, firewalls/IP networks
  • Project management skills
  • Finnish and/or Swedish language skills are considered a plus

Company offers:

With us, you will be part of an inspiring journey as we progress towards the New Generation Telco. You will have an essential role in providing high quality IT services for the whole enterprise, contributing to a superior customer experience and supporting continued growth for Telia Company. We offer you a dynamic and challenging environment with inspiring colleagues and great opportunities for personal development.
 

Announced:2017.10.05
Valid till:2017.10.20
Contact person:Orinta Jurkevičiūtė
Phone:+370 645 52322
E-mail:
Address:Mėnulio g. 7
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Confidentiality guaranteed. Only selected candidates will be informed.

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