Devbridge Group

Customer Support Specialist

Devbridge Group Kaunas
Dalintis
549
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Devbridge Group is a Chicago-based digital products company founded in 2008, that partners with upper middle market companies and large enterprises in the Financial Services, Manufacturing and Technology sectors. We believe that great digital products advance business, engage customers, and motivate employees. To achieve this, we partner with enterprises to create complementary, cross-functional product teams that align closely with customer and business needs, and use an agile and transparent approach to accelerate products to market.

Visi įmonės darbo pasiūlymai (21)

Area of competence:

IT, telecommunication, technologies

Content:

We create powerful, beautiful and intuitive digital products. We don't blindly follow trends. We take our understanding of the latest technologies and build the best solutions for our enterprise clients. We’re big believers in collaboration across engineering, UX and product teams. We combine our individual expertise to solve complex challenges.
We seek team members who care about results and are not afraid of taking ownership.
Currently we are looking for Customer Support Specialist to join our team who works with one of Devbridge Group's software products, ServiceBridge (servicebridge.com).

MAIN RESPONSIBILITIES
  • Manage customers' queries by email and phone
  • Understand system's functionality
  • Communicate any system's issues to technical team and suggest improvements

REQUIREMENTS
  • 2+ years working experience in customer support role
  • Fluent spoken and written English language
  • Great communication skills
  • Positive and solution oriented attitude
  • Technical background or ability to learn new and complex system applications fast

BENEFITS
  • A digital products focused company with a variety of challenging engagements with upper mid-market and Fortune organizations
  • A chance to work with the top talent professionals and award winning teams across different countries
  • Competitive salary and performance based bonuses
  • Sponsored participation in professional improvement events
  • Trips to our other offices and clients' sites
  • Great team building events
  • Sports activities including gym benefit
  • Employee referral program

Announced:2017.03.22
Valid till:2017.04.14
Contact person:Jolita Globytė
Siųsti savo CV

Confidentiality guaranteed. Only selected candidates will be informed.

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