Transcom Worldwide Vilnius, UAB

Customer Service Representative in English

820 - 931 €

Neatskaičius mokesčių

225 Peržiūros

Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!

What's in it for YOU!

Start working from February 13th and choose the best workload for you - full-time, 0.8, 0.75, 0.6 or 0.5
Opportunity to choose work type: remote, office or hybrid
1-week training course that will introduce you to the specifics of the job
Flexible schedule, department working hours I - VII, 10:00 to 22:00
International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one
Work-life balance-based culture
Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists

Join us as a Customer Service Representative!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

Represent international airlines and experience the mood of traveling with us
Be the first contact via phone and email after passengers lose their luggage
Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

What we are looking for:

Great English skills (at least B2 level or higher)
Strong verbal and written communication and interpersonal skills, such as empathy and listening
Ability to quickly absorb information, adapt and respond to change
Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support

What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.

Salary offered: 820 - 931 €/month (gross)
The minimum wage is paid during the training.