Associate Operations Officer in Customer Financing SE (+bonus allowance allocation for Swedish language)
Area
Are you eager to work in close collaboration with global team members to provide the best customer experience?
We are a team of 18 colleagues, working with various tasks to fulfil our customer needs in Buying&Owning Real Estate HUB. Our day consists of handling back-office services for private customers in Swedish market, and our tasks vary from simple to complex ones.
We are excited to welcome you to our team and help you with any questions you’ll have. We focus on our team goals and high-quality service delivery to our customers, so if you are attentive to detail, quality and feedback oriented, you will have an ideal environment to thrive.
We have Swedish speakers in our team and provide the possibility to participate in the language courses, so you will have a chance elevate your Swedish to the next level. In addition, a monthly language bonus will be applicable depending on language level.
Depending on your experience and knowledge, we may offer you different seniority of the role.
Mission
- Administrate loans for private customers in the Swedish market
- Work with collaterals
- Disburse or redeem loans
- Deal with analytical tasks (investigate cases and prepare various bank documents)
- Daily communication with our stakeholders
- Participate in migrations and process improvement
- Discuss ideas and be proactive in our continuous improvement
- Take ownership of maintaining high-quality services for our customers
Skills
- Higher education (or last year student at University)
- Upper-Intermediate English skills
- Intermediate Swedish skills (A2-B2)
- Back office experience in banking or other finance-related international organization would be a valuable asset
- Focus on high quality, accuracy, and customer-centricity
- Good communication skills
- Ability to work in a fast-paced environment, when coping with peak periods to meet tight deadlines
- Feedback culture advocate
- Upper-intermediate English skills
We offer:
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1160 EUR to 1740 EUR gross EUR/monthly).
Your title in job contract will be Officer – Service Delivery, Associate.