Area

We are looking for You to join our team of 10 people. You will have an opportunity to be part of a team that provides services in Everyday Banking Individuals, such as cash operations (for the Danish, Finnish, and Northern Ireland markets), pension in procedure and agreements (for the Danish, Swedish and Finnish markets).

We are looking for a colleague who focuses on efficiency and team goals, seeks to provide high-quality services to our customers, and is engaged in Lean culture.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

This role does not include a relocation allowance for candidates who are not based in Lithuania.

*Depending on your experience and knowledge, we may offer you a different seniority for the role.

Mission

• Handle various tasks within cash operations, pension in procedure and agreements
• Collaborate with team members, vendors, customers and other departments in the bank
• Solve issues and daily ad-hoc requests to ensure the best possible customer experience
• Communicate with vendors regarding other issues in a written manner
• Participate in the process of continuous improvements in daily work and find the right ways to ensure great quality (Robotics, Lean, etc.)

Skills

• Upper-Intermediate English language skills
• Previous Operational experience would be considered as an asset
• Higher education would be considered as a valuable asset
• Motivation and curiosity to explore new ideas
• Critical mindset and flexibility
• Attention to detail and ability to maintain an overview in stressful situations
• Prepared to handle tight deadlines and cope with peak periods
• Motivated and keen to contribute to a friendly work atmosphere

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1200 EUR to 1800 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery, Associate.

Agnė Birškienė