Area

Are you curious about what happens when a large company becomes a client of our bank? Do you want to understand the workings of E-banking from a corporate perspective? If so, join our team and discover the answers to these questions and more.

You will have the opportunity to join a team committed to providing Everyday Banking services to corporate clients. This role involves managing account opening and closure procedures, processing orders for various banking products, and ensuring the seamless setup of online banking features for the international market.

We are seeking a candidate who is efficient and goal-oriented, committed to delivering high-quality services to our corporate clients, and focused on building a Lean culture.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

This role does not include a relocation allowance.

Mission

• Deliver Everyday Banking services to Danish Business and VIP clients on a daily basis
• Address issues and handle ad-hoc requests to ensure an optimal customer experience
• Collaborate closely with advisory teams and stakeholders to optimize customer solutions
• Maintain the highest quality of processes and continuously seek opportunities for improvement or automation (e.g., through Lean methodologies)
• Participate in various initiatives and projects

Skills

• Experience in an operational or administrative role (would be considered as a benefit)
• A professional attitude with attention to detail
• A focus on quality and accuracy
• Effective collaboration and communication skills
• A proactive approach to learning and improving processes
• Upper-intermediate proficiency in English
• Danish Language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Greta Radimonaitė