Area

Are you curious about how a company becomes a customer of Danske Bank?

In this role, you will have the opportunity to delve into the customer journey specifically for Swedish customers. Your tasks will include managing the opening and closing of accounts, implementing customer packages, and ensuring the smooth operation of online banking services (District) for our customers.

Join our friendly team of 10 professionals based in Lithuania, primarily in Vilnius! We are looking for a person who is focused on team goals, efficiency, lean culture, and close collaboration with colleagues and stakeholders in the Swedish market.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Mission

• Ensure delivery for Everyday Banking Corporate day-to-day services for a customer
• Solve issues and daily ad-hoc requests to ensure great customer experience
• Closely collaborate with the stakeholders in Swedish market
• Participation in the process of continuous improvements in daily work (e. g., automation, Lean)
• Take part in various projects and initiatives

Skills

• Work experience in an operational or administrative role would be an advantage
• Orientation to detail, high level of accuracy and quality
• Strong communication and collaboration skills
• Team player and proactive learner
• Upper intermediate English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1440 EUR to 2160 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Tomas Urbonavičius