Area

If you are curious about banking, focused on quality, detail-oriented, and would like to be in an environment that encourages continuous improvement, you would be a great addition to our team of experienced colleagues that are eager to share their knowledge and work together with you.

We coordinate over 95 processes in different markets – DK, SE, FI, NO, which makes our work more interesting and provides more opportunities for learning.

Our team is looking for a new member who is committed, shows a positive attitude for learning, accepts ownership, and aspires to grow with us.

What’s great about this job is that you get to work with E2E processes and put your ideas into practice. If you are motivated by owning responsibilities, this position could be the right opportunity for you!

Depending on your experience and knowledge, we may offer you a different seniority for the role.

Danske Bank supports a high degree of workplace flexibility (our team is currently using a hybrid working model, where we work at least 3 days a week in the office).

This role does not include a relocation allowance for candidates who are not based in Lithuania.

Mission

• Ensure that assigned tasks are performed in a timely and professional manner
• Participate in ongoing improvements and collaborate using the LEAN method
• Monitor and escalate process-related issues
• Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)
• Create and update documentation and procedures
• Participate in process migrations
• Take part in common initiatives and events contributing to team well-being

Skills

• Previous back office or administrative work experience would be beneficial
• Analytical skills, excel, macros, openness to training in creating RPA solutions would be beneficial
• An effective person with proactive communication skills
• Ability to grasp concepts easily and effectively
• Team-oriented person with mindset and drive to deliver high quality on time
• Ability to take ownership of the tasks and focus on the customer journey
• Upper-Intermediate English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1440 EUR to 2160 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Sigita Milieškė