
Senior Consultant in Customer Remediation Projects
Area
Are you curious about banking? Do you like quality and detail-oriented tasks? Do you want to be in an environment that encourages continuous improvement? If your answer is YES, we invite you to join Remediation Projects.
You will be assigned to different remediation projects as a project consultant. Your daily tasks will consist of data analysis and controlling, collaborating with stakeholders, sending customer letters, ensuring compensation pay-outs are done smoothly as well as documenting the progress of the project and contributing to smooth delivery during all project’s phases – from project initiation to closure.
We are ready to share our know-how and best practices to help you to get on track and expand your knowledge and experience.
You will work in a team of 9 Danish colleagues and 3 Lithuanian colleagues willing to take ownership, grow at Danske bank and have fun.
Depending on your experience and knowledge, we may offer you a different seniority for the role.
Mission
- Work with different markets and various platforms
- Ensure the best quality of processes and constantly look for solutions for improvement
- Participate in the creation of processes’ documentation
- Collaborate, establish working relationships and participate in meetings with stakeholders to ensure successful and timely deliveries
- Handle ad-hoc and other tasks related to the project
- Secure relevant information and communication within the team
- Take part in common initiatives & events contributing to team well-being
Skills
- 2+ years of banking experience (e.g. working with banking products)
- Previous experience in project management or leadership roles is beneficial
- Strong attention to detail and willingness to learn continuously
- Good analytical and communication skills
- Advanced English skills – both oral and written
- Ability to work under uncertainty in a fast-paced environment
We offer:
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 2520 EUR to 3780 EUR gross EUR/monthly).
Your title in job contract will be Consultant – Development, Senior.