Area

Are you curious about banking? Do you like quality and detail-oriented tasks? Do you want to be in an environment that encourages continuous improvement? If your answer is YES, we invite you to join Customer Remediation Projects.

You will be assigned to different remediation projects as a project consultant. Your daily tasks will consist of data analysis and controlling, collaborating with stakeholders, sending customer letters, ensuring compensation pay-outs are done smoothly as well as documenting the progress of the project and contributing to smooth delivery during all project’s phases – from project initiation to closure.

We are ready to share our know-how and best practices to help you to expand your knowledge and experience.

You will work in a team of 9 Danish colleagues and 3 Lithuanian colleagues willing to take ownership, grow at Danske bank and have fun. You will travel to Denmark to visit the team once or twice a year.

Please apply as soon as possible, as we conduct interviews on an ongoing basis.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

*Depending on your experience and knowledge, we may offer you a different seniority for the role.

Mission

• Work with different markets and various platforms
• Ensure the best quality of processes and constantly look for solutions for improvement
• Participate in the creation of processes’ documentation
• Collaborate, establish working relationships and participate in meetings with stakeholders to ensure effective and timely deliveries
• Handle ad-hoc and other tasks related to the project
• Secure relevant information and communication within the team
• Take part in common initiatives & events contributing to team well-being

Skills

• 4-5 years of experience in an operational or administrative role (experience in the financial sector is a requirement)
• Close attention to detail and willingness to learn continuously
• Highly organized, skilled in setting priorities, willing to handle tasks through to a conclusion
• Good analytical, and communication skills in addition to being a friendly and proactive person – our team will value you
• Advanced  English skills – both oral and written
• Strong team member with a high work ethic
• Self-driven and takes responsibility for own tasks and the projects you are involved in

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 2560 EUR to 3840 EUR gross EUR/monthly).

Your title in job contract will be Consultant - Development, Senior.

Tina Rusu