
Service Delivery Manager RTR
Darbo pobūdis:
The main Finance person in Lithuania. Person will be responsible for center activities development and functionality. His responsibility will be to build everything from scratch:
- Owns overall team performance and service quality.
- Manages the partnership and relationship with the BPO for Record to Report processes.
- Monitors outsourced service performance (SLAs and KPIs) and internal control effectiveness within the RTR Tower.
- Acts as escalation point for critical processes like journal entries, reconciliations, and financial reporting.
- Collaborates with Divisional Finance Directors, Business Partners, and Financial Controllers to align activities with local and corporate strategies.
- Develops plans in coordination with stakeholders, facilitating cross-functional collaboration.
- Establishes and refines standards, processes, systems, and ways of working for enhanced customer satisfaction.
- Ensures effective knowledge transfer, aiding understanding of local processes.
- Supports overall team and Finance goals by planning and executing people development initiatives.
Reikalavimai:
Must-Have Skills/Experience:
- A qualified and experienced Finance practitioner with a track record in a large and diverse Finance function.
- Experience in a Finance Shared Service Centre (SSC) or Global Business Services (GBS) environment.
- Possess a strong background in service management systems and delivery, adept at establishing structure from the ground up.
- Have a strong background in management of a finance operations or reporting environment, and / or experience of delivering a continuous improvement agenda.
- Demonstrated experience in actively collaborating and communicating with stakeholders and partners.
- Knowledge of key business process technologies, including ERP systems, Consolidation systems and Account Reconciliations systems.
- Possess experience building/leading teams to work across functions and execute strategic initiatives.
- Display advanced skills in both verbal and written English language communication.
Kontaktai
Kontaktinis asmuo:
Brigita Kulbušauskaitė
Telefonas:
El. paštas:
Adresas:
Mėnulio st. 7
Konfidencialumą garantuojame. Informuosime tik atrinktus kandidatus.