Area

Are you curious, communicative, and eager to start your career at Danske Bank?

We are looking for a sociable and collaborative colleague to join a team, performing end-to-end onboarding to foreign customers.

To polish the customer experience in our bank, we introduced an online application allowing customers to apply for a bank account just by staying at home. Your focus area will be contacting the customers directly (via phone or e-mail mostly) to check if any onboarding–compulsory information is missing.

Assuming the strict requirements of AML, you will also be working on the Know-Your-Customer (KYC) section, which requires various details of the customer provided.

Depending on your experience and knowledge, we may offer you a different seniority for the role.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Mission

• Create a profile of the customer in the KYC section
• Contact customers directly via phone or e-mail, conduct interviews, attempting to collect missing documentation and information
• Perform CDD for Business customers and Private Wealth Management clients
• Collaborate with colleagues from front offices in Denmark via e-mail or phone
• Constantly improve and optimize processes using Lean principles

Skills

• Higher education
• Previous experience with AML, financial sectors or back office would be a beneficial asset
• Good communication skills
• High level of accuracy, quality, and attention to details
• Adept at quickly developing new skills and adapting to a constantly changing environment
• Team player with an open mind and positive attitude
• Upper-intermediate (written and verbal communication) skills in English

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1680 EUR to 2520 EUR gross EUR/monthly).

Your title in job contract will be Specialist Advisor - AML.