IT Business Analyst


Task information:

  • Analyzing and describing the business domains restaurant products and Shift4 Payments’ customers as well as facilitating requirements management, planning, and product development processes;
  • Establishing a shared understanding of business objectives and needs within the team, translating them into requirements inventories, and assisting the various Product Owners with handing requirements off into development;
  • Executing on product initiatives set in motion by the Product Owners, supporting the Product Owners with decision making by deep-diving on problems and providing options on ways to progress the product evolution;
  • Assisting the Product Owners in maintaining and refining the product backlog to keep it detailed appropriately, estimated, emergent, and prioritized;
  • Facilitating decision-making with development teams, clarifying functional requirements, and answering questions related to point of sale and payments operations as they apply to our stakeholders and merchants;
  • Coaching team members on analysis techniques and the appropriate stakeholders to contact to enable self-organization and developer autonomy in grooming and functional decision making.


  • 4+ years of professional experience in business analysis or related field;
  • Exceptional analytical and conceptual thinking skills;
  • Demonstrate the ability to solve problems with a sense of ownership, enthusiasm, and innovation;
  • Excellent documentation and communication skills;
  • Effective verbal and written communication skills;
  • Bachelor of Science degree and/or relevant work experience;
  • Understanding and/or experience with the software development process;
  • Experience in project management-related activities preferred;
  • Experience with Atlassian products (Jira, Confluence) preferred;
  • Experience in Restaurant or Point-of-Sale development a plus;
  • Experience working in a restaurant or food service operations is a plus.

Company offers:

  • A growing innovative company with a friendly atmosphere;
  • Social Responsibility Initiatives;
  • Team-building events and out-of-office activities;
  • Creative, people-oriented, encouraging working environment;
  • Personal budget for a year to raise professional competence;
  • We also have our library, and anyone can order new books;
  • Internal career development program “Bridge”;
  • Cutting-edge technologies and tools;
  • Kitchen full of snacks and drinks to boost your productivity;
  • Office in the city center with parking for cars, bicycles, and scooters;
  • The flexibility enables work-life balance;
  • Private health insurance;
  • Additional vacation days for each year spent with us;
  • Solid salary and annual bonuses for the achieved results;
  • $ 50.000 stock signing bonus or an annual equity award;
  • Employee referral program.


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