IT Business Analyst



The Business Analyst role is an advisor and facilitator role acting in support of the Product Owner and the development team to help design, document, and elucidate the business domain and how existing and proposed applications work. Within the Agile process, this translates to stocking and grooming the product backlog, developing application designs and requirements, making product and feature implementation decisions, and assisting other team members in understanding how the application should function.
The role is not solely focused on software development or defining requirements for development teams: a Business Analyst defines improvements to business processes, assists decision-makers in gathering information to make decisions, helps Quality Assurance test solutions and products, designs user interfaces, and assists in the diagnosis of production issues.

  • Analyzing and describing the business domains restaurant products and Shift4 Payments’ customers as well as facilitating requirements management, planning, and product development processes;
  • Establishing a shared understanding of business objectives and needs within the team, translating them into requirements inventories, and assisting the various Product Owners with handing requirements off into development;
  • Executing on product initiatives set in motion by the Product Owners, supporting the Product Owners with decision making by deep-diving on problems and providing options on ways to progress the product evolution;
  • Assisting the Product Owners in maintaining and refining the product backlog to keep it detailed appropriately, estimated, emergent, and prioritized;
  • Facilitating decision-making with development teams, clarifying functional requirements, and answering questions related to point of sale and payments operations as they apply to our stakeholders and merchants;
  • Coaching team members on analysis techniques and the appropriate stakeholders to contact to enable self-organization and developer autonomy in grooming and functional decision making.

  • 4+ years of professional experience in business analysis or related field;
  • Exceptional analytical and conceptual thinking skills;
  • Demonstrate the ability to solve problems with a sense of ownership, enthusiasm, and innovation;
  • Excellent documentation and communication skills;
  • Effective verbal and written communication skills;
  • Bachelor of Science degree and/or relevant work experience;
  • Understanding and/or experience with the software development process;
  • Experience in project management-related activities preferred;
  • Experience with Atlassian products (Jira, Confluence) preferred;
  • Experience in Restaurant or Point-of-Sale development a plus;
  • Experience working in a restaurant or food service operations is a plus.

We offer
  • A growing innovative company with a friendly atmosphere;
  • Social Responsibility Initiatives;
  • Team-building events and out-of-office activities;
  • Creative, people-oriented, encouraging working environment;
  • Personal budget for a year to raise professional competence;
  • We also have our library, and anyone can order new books;
  • Internal career development program “Bridge”;
  • Cutting-edge technologies and tools;
  • Kitchen full of snacks and drinks to boost your productivity;
  • Office in the city center with parking for cars, bicycles, and scooters;
  • The flexibility enables work-life balance;
  • Private health insurance;
  • Additional vacation days for each year spent with us;
  • Solid salary and annual bonuses for the achieved results;
  • $ 50.000 stock signing bonus or an annual equity award;
  • Employee referral program.


Contact person:

Laima Liutkine


 with subject "IT Business Analyst"