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IT Support Specialist

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Task information:

  • Provide 2nd line support for the accounting platforms and software existing in the enterprise;
  • Accounting software maintenance and configuration: Navision/Microsoft Business Central, Directo, Rivilė;
  • Communication with internal employees and external suppliers;
  • Internal employee help with establishing connection with customer systems (SSL VPN, RDP, Citrix, etc);
  • Customer onboarding and technical solution implementation;
  • Customer and internal employees support in case of technical questions;
  • Internal employee onboarding and technical setup;
  • Prepare technical documentation, operations documentation and user guides for existing and new software or services;
  • Review existing IT solutions, report review results, and assist co-workers in improvement of IT solutions;
  • Participate in development of new IT services together with other employees;Perform project management activities with other team members;
  • Follow IT area innovations (Microsoft 365 services and Cloud Services).

Requirements:

  • Understanding of IT services (Active Directory, Printing, Windows Domain Services);
  • 1-2 years’ experience in IT;
  • Understanding of Accounting Software (Navision, Microsoft Business Central) would be an advantage;
  • Initiative, analytical and focus on solving issues and completing projects;
  • Ability to transform functionality requirements into solutions;
  • Ability to work independently with minimal supervision;
  • Good communication, cooperation, and interaction skills;
  • Good knowledge of Lithuanian & English languages.

Company offers:

  • Remote work with the possibility to visit our office in Vilnius;
  • International environment with unlimited possibilities to develop personal and teamwork skills;
  • Finnish management style – relaxed atmosphere, friendly environment and transparency;
  • Team spirit events (mostly online during pandemic);
  • Possibility to present your ideas and see them implemented – we are constantly developing our organisational culture and internal processes so we love to hear new, fresh ideas;
  • Working hours: Monday-Thursday 08:00-16:00, Friday 08:00-15:00.

Contacts

Contact person:

Jūratė Kondrackienė

Phone:

E-mail:

Address:

K. Donelaičio st. 62 – 320


Confidentiality guaranteed. Only selected candidates will be informed.