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Customer Service Representative (Swedish and English)

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Responsibilities
Advising clients on various issues using email/voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.

Requirements
Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as independent task performer;
To be fast and able to work in dynamic work environment;
Multitasking:

We offer
Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health Insurance after 6 month;
Active and fun corporate life throughout the year;
Career growth opportunities;
Rolling schedule Mn-Sn;
Can provide a possibility for a temporary remote job opportunity for those who are living in other cities in Lithuania;

Fraud Warning: Teleperformance hiring managers only email addresses to contact you. If you receive emails from Teleperformance hiring managers from any other addresses or personal email accounts, please contact us.

Contacts

Contact person:

Personalo atrankos vadovas

E-mail:

 with subject "Customer Service Representative (Swedish and English)"