Customer Service Representative (Swedish and English)

Advising clients on various issues using email/voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.

Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as independent task performer;
To be fast and able to work in dynamic work environment;

We offer
Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health Insurance after 6 month;
Active and fun corporate life throughout the year;
Career growth opportunities;
Rolling schedule Mn-Sn;
Can provide a possibility for a temporary remote job opportunity for those who are living in other cities in Lithuania;

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Contact person:

Personalo atrankos vadovas


 with subject "Customer Service Representative (Swedish and English)"