Lithuanian Customer Support Agent – Relocation covered

Task information:

• On behalf of our client, we are currently looking for a fully remote Customer Support Agent with excellent Lithuanian language skills, to work for the largest Search Engine worldwide and take his/her career to the next level!
• On your day-to-day you will: Be in contact with customers via multiple channels of communication | Troubleshoot technical issues using your problem-solving skills | Track and follow cases to ensure they closed in an efficient and timely manner | Provide and maintain strong & professional relationships with all partners | Ensure that key stakeholders are up to date on the resolution status of their issue | Log the cases on internal systems, while getting up to date with client’s products & services.

Requirements:

• Fluency in Lithuanian (spoken & written)
• Very good communication skills in English
• Exceptional communication skills, soft skills, as well as problem-solving skills
• Good knowledge of operating systems & Google products
• Computer and mobile devices knowledge/tech savviness
• Empathy and passion for customer service, solid team and collaboration skills
• Work independently with limited supervision
• Ability to adapt and flex style according to customer personality, culture, and profile
• Help-desk or system admin experience will be considered as an advantage

Advantages:

RELOCATION PACKAGE : Flight tickets to Athens | 2 weeks of free accommodation | Paid real estate agency fee in order to help you find the appropriate flat for you | Taxi fare from the airport to your hotel

Company offers:

• Competitive starting salary
• 14 salaries per year
• Extra monthly performance bonus
• Private health insurance plan
• Numerous benefits & discounts
• Full training by certified instructors
• Free online Greek language courses
• Great professional growth opportunities and multicultural exposure

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