Account Manager

As an Account Manager for the Lithuanian market, you will be the driving force behind the success of our most established seller base. You will balance a "farmer" mindset by owning a portfolio of existing clients with "hunter" instincts to qualify a steady stream of inbound leads and reactivate dormant accounts.

• Manage a portfolio of SMB accounts, focusing on increasing their performance and executing strategies to win back churned sellers.
• Handle inbound leads, qualifying new partners and ensuring a seamless transition into our ecosystem.
• Support market activities across the Baltics, occasionally engaging in field sales to strengthen key relationships.
• Use data from Looker and HubSpot to track seller health, identify upselling opportunities, and maintain high service quality.
• Collaborate with internal stakeholders.

• 2-5 years in Account Management, Sales, or Customer Success within the e-commerce, marketplace, or tech startup sector.
• Native-level Lithuanian and professional English. Fluency in Russian, Latvian, or Estonian is a advantage.
• A "hustler" who is eager to grow, comfortable in a fast-paced environment, and possesses a builder’s heart.
• Excellent work organization, systematic approach, ability to set and plan priorities;
• Familiarity with CRM tools (HubSpot), communication platforms (CloudTalk), and data visualization (Looker/Google Suite).
• A proven track record of hitting targets, upselling, and managing complex long-term relationships.

• Private health insurance
• Employee stock option plan (ESOP)
• Learning budget for your personal and professional growth
• Commuting perks (covered parking or public transport to choose from)
• Everyday snacks and drinks
• Onsite gym
• Top-notch hardware and software (MacOS or Windows to choose from)
• The opportunity to work from anywhere up to 30 days per year
• Employee referral program