IT Analyst

Responsibilities:

• Support business units by advising on the use of IT and ensuring alignment between business needs and technical solutions.
• Refine and complete requirement documentation based on initial input from Business Analysts.
• Conduct system and gap analysis, ensure clarity and consistency of IT specifications.
• Collaborate closely with software engineers, solution/technical architects, and testers to ensure solution quality.
• Select appropriate methods for representing business and system requirements.
• Investigate and help resolve defects, escalating unresolved issues where needed.
• Contribute to solution component documentation and manage change requests.
• Ensure readiness of functional solutions for implementation and deployment.
• Evaluate the stability and priority of requirements and propose alternative solutions where applicable.
• Maintain up-to-date documentation of system analysis outcomes.
• Support external team members or vendors participating in analysis tasks.

• More than 3 years of experience as an IT Analyst, Business Analyst, or IT Project Manager, with strong expertise in requirements gathering, documentation, stakeholder alignment, and IT-specific gap and impact analysis.
• Solid understanding of the solution development lifecycle, including Agile/Scrum methodologies, and experience working with cross-functional teams consisting of business analysts, developers, architects, and testers.
• Hands-on experience with documentation and Agile project management tools such as Jira, Confluence, UML, and BPMN, along with a good understanding of databases, data flows, application systems, integrations, and interfaces.
• Ability to define and maintain quality standards for IT requirements, support functional test definition, and ensure alignment between business and technical solutions.
• Fluent in English with strong verbal and written communication skills.
• Experience in the insurance or financial services industry, with knowledge of test design and concept development, third-party analyst coordination, and familiarity with enterprise architecture and IT security standards considered an advantage.

• Work-Life Balance. Work in a way that suits you – hybrid work model, workations, 5 additional vacation days, and flexible start times.
• Focus on Professional Growth. Join a successful, growing international company where you can learn, grow, and work towards your career goals.
• Financial Benefits and More. Health insurance after the probation period, substantial discounts on ERGO insurance products, home office setup compensation and gifts – all for ERGO employees.
• Supportive Community. A professional and always helpful team is the foundation of our daily work. We strengthen our sense of community through company events, team-building activities, volunteering (with one extra day off for this), and other initiatives.