Logistics Network Development Manager

We are building Multi-Mile - a pan-European delivery network that brings together local first-mile carriers, warehouses, linehaul partners and last-mile providers into one connected service.We want to combine the strengths of local providers into a better delivery experience and make great delivery affordable for everyone. In the future, this network could also become a logistics service for external customers.

• Own and execute the Multi-Mile strategy, shaping and scaling the network for regular and bulky parcel lanes across Europe.
• Identify and prioritise new corridors based on customer demand, shipment volume, service needs and commercial potential. Decide when to launch, scale, redesign or stop a lane.
• Own the end-to-end business case for each lane, from first mile and warehouse handling to linehaul and last mile, and measure performance against realistic third-party logistics alternatives.
• Select and negotiate with carriers and partners, setting pricing, capacity, service levels and clear expectations for performance.
• Own the end-to-end delivery promise, using data to improve cost and reliability without compromising the customer experience.
• Set business priorities for Product, Data, and Engineering, backed by clear business cases, so the network can scale beyond manually managed lanes.
• Explore how the network can support customer returns and undelivered shipments, and develop the longer-term opportunity to serve external customers.
• Lead the Multi-Mile team and bring together Operations, Warehouse, Data, Product, Finance and market teams around a clear plan and shared results.

• Experience building or significantly redesigning a logistics network, cross-border delivery service or multi-provider operating model.
• Strong commercial and financial ownership, with examples of business cases, budgets or unit economics you’ve been accountable for.
• Experience launching new lanes, markets, hubs or carrier models, and making decisions based on both results and operational readiness.
• Ability to negotiate more than rates - you understand how capacity, service levels, responsibilities and partner performance shape the full customer experience.
• Strong judgment in balancing shipment volume, transport cost, delivery reliability and long-term scalability.
• Experience leading teams and working across commercial, operations, data, product and finance functions.
• A builder’s mindset and the confidence to make sound decisions when the path is not fully defined.
• Fluency in English.

Nice to have

• Experience in e-commerce, marketplaces, parcel or bulky-parcel delivery, or logistics platforms is a big advantage.
• Experience with returns networks, warehouse-based consolidation or developing logistics services for external customers is a big advantage.

• Private health insurance
• Employee stock option plan (ESOP)
• Learning budget for your personal and professional growth
• Commuting perks (covered parking or public transport to choose from)
• Everyday snacks and drinks
• Onsite gym
• Top-notch hardware and software (MacOS or Windows to choose from)
• The opportunity to work from anywhere up to 30 days per year
• Employee referral program