Product Designer NordVPN Web Mid-Senior

The Design Team is a dynamic, multidisciplinary group of Product designers, UX/UI designers, UX researchers, UX writers, and Graphic designers. We're building the future of digital freedom across our cybersecurity suite products, such as NordVPN, NordPass, Saily & Coveron. We are helping millions of users own their online lives. We aim to simplify the complex world of cybersecurity for everyone. We thrive on honest feedback to help each other grow and believe in the freedom to take initiative, be bold, and run with new ideas.

We're looking for a Product Designer to own the experience where users control their relationship with our products the User Control Panel (UCP) and account management platform.

• Own your surface end to end. Core account lifecycle experience is yours. On occasion, you'll also shape internal tools or Support Center flows where they touch the core account experience. From raw insight or vague ticket to a clear problem statement, explored directions, and a shipped, measured solution.
• Push the problem, not just the pixels. You'll surface assumptions early with your PO and engineers, challenge briefs when the evidence points elsewhere, and sometimes make the call that the best design is removing a flow entirely.
• Craft with the system. Apply our design system without losing intent and help it grow. When you spot a gap, you propose the component, not the workaround.
• Ship, don't just design. Back your decisions with evidence while partnering with UX Research or running validation yourself. Stay close to engineers through the build and own Design QA so what ships is what you intended.
• Collaborate like it's one team. You'll work daily with POs and engineers, and partner with UX writers and researchers where their craft matters most because on account surfaces, the right words carry as much weight as the right flow.

• Proven product design experience. 3+ years designing web products end to end; experience with account, subscription, or platform surfaces is a strong plus.
• Fluent in systems, sensitive to detail. Design systems are your default starting point, and the small things states, edge cases, microcopy don't escape you.
• Comfortable in ambiguity. Unclear inputs don't stall you; they're where you do your best shaping.
• Curious about the business side. Retention, trust, and self-service metrics aren't someone else's job they inform how you design.
• Clear communication. Plain language, direct feedback, no ego you raise the quality of every conversation you're in. Fluent in English.

• Sharpen your edge Growth is built into how we work. Extensive online and in-person training programs, access to platforms like Coursera and Skillshare, a mentorship program, and internal career moves when youre ready for something new your development has no ceiling here.
• Take the time you need Rest isnt a reward its part of the deal. Enjoy extra vacation days that grow with your time here, plus additional days off for sick leave, special occasions, and parenting.
• Get premium healthcare Your health shouldnt be something you worry about. We provide premium private health insurance so you have peace of mind and fast access to care whenever you need it. Available in Lithuania and Poland.
• Protect your peace A peaceful mind isnt a luxury its the foundation. We provide free subscriptions to top-rated Calm, Headspace, and Mindletic apps, offer resilience and mindfulness trainings, and run dedicated mental health events.
• Own your fitness Feeling good shapes how you work, think, and create. Thats why we offer in-house gyms, Multisport and Urban Sport cards, and online workouts. Need something tailored? Our Physical Well-Being experts are here with group mobility sessions, fitness guidance, and one-on-one consultations.
• Pack your bags for workation Picture this: the entire company flies out abroad. The days are packed with workshops, activities, concerts, and real time together. Its legendary. If youve heard stories, theyre probably true.
• Work from anywhere New surroundings spark new thinking. When you need a reset, switch location and work from wherever keeps you sharp, creative, and in the zone.
• Celebrate your milestones The moments that make life special shouldnt pass quietly. Birthdays, work anniversaries, weddings, new family members each is marked with a special gift.
• Parent with ease When youre a parent, the juggle is real. To make it smoother, we organize summer camps for the little ones and offer flexibility that lets you show up both for your family and your team.
• Join the party It never gets boring here. Get ready for team buildings that bring people closer, year-round company events that are equal parts educational and energizing, and the highlights everyone waits for our iconic summer and winter celebrations.
• Unlock Cyber City Whether Vilnius-based or visiting from remote, our Vilnius HQ is fully yours to enjoy. Need focus? Silent room. Need energy? Open gyms. Need a break? Game room, music room, coffee bar. Its a modern workspace built with your comfort in mind.