Research & Insights Specialist · Mid-Senior · B2B team

At Nord Security’s B2B team, we build cybersecurity products that enable businesses to protect themselves and their data.

From product and engineering to sales, marketing, and data — our teams work closely together to deliver secure, scalable solutions trusted by companies around the world.

Your impact? Empowering businesses everywhere to keep their people, systems, and data safe.

About the role

The B2B Research team empowers confident decision-making across product and marketing. Supporting all B2B products, it delivers customer-centered research, actionable insights, and foresight to inform product and marketing strategies.

The team acts as a bridge between product, marketing, and customers (and the market at large) to ensure decisions are grounded in evidence. The work spans the full product and customer lifecycle — helping stakeholders understand needs, opportunities, and performance through four main focus areas: strategic research, product research, customer metrics, and marketing insights.

Main Responsibilities

• Conduct qualitative and quantitative research end to end — surveys, interviews, user studies, and market research
• Analyze data to uncover trends, customer behaviors, and opportunities
• Translate findings into actionable insights and clear recommendations for stakeholders
• Support product, marketing, and strategy decisions with evidence
• Deliver insights in engaging, reusable formats that teams across the organization actually use

• 3+ years of hands-on research experience, covering both qualitative and quantitative methods
• Proven experience interviewing customers, designing questionnaires, and running surveys
• Ability to turn raw data and research findings into recommendations that inform decisions
• Strong presentation and communication skills
• Fluent English

Privalumai

• Experience with B2B product research
• Portfolio or case studies showing your process and impact
• Track record of experimenting with new tools, methods, or workflows
• Hands-on experience applying AI to research work or building AI workflows that help insights scale

• Sharpen your edge Growth is built into how we work. Extensive online and in-person training programs, access to platforms like Coursera and Skillshare, a mentorship program, and internal career moves when you’re ready for something new — your development has no ceiling here.
• Take the time you need Rest isn’t a reward — it’s part of the deal. Enjoy extra vacation days that grow with your time here, plus additional days off for sick leave, special occasions, and parenting.
• Get premium healthcare Your health shouldn’t be something you worry about. We provide premium private health insurance so you have peace of mind and fast access to care whenever you need it. Available in Lithuania and Poland.
• Protect your peace A peaceful mind isn’t a luxury — it’s the foundation. We provide free subscriptions to top-rated Calm, Headspace, and Mindletic apps, offer resilience and mindfulness trainings, and run dedicated mental health events.
• Own your fitness Feeling good shapes how you work, think, and create. That’s why we offer in-house gyms, Multisport and Urban Sport cards, and online workouts. Need something tailored? Our Physical Well-Being experts are here with group mobility sessions, fitness guidance, and one-on-one consultations.
• Pack your bags for workation Picture this: the entire company flies out abroad. The days are packed with workshops, activities, concerts, and real time together. It’s legendary. If you’ve heard stories, they’re probably true.
• Work from anywhere New surroundings spark new thinking. When you need a reset, switch location and work from wherever keeps you sharp, creative, and in the zone.
• Celebrate your milestones The moments that make life special shouldn’t pass quietly. Birthdays, work anniversaries, weddings, new family members — each is marked with a special gift.
• Parent with ease When you’re a parent, the juggle is real. To make it smoother, we organize summer camps for the little ones and offer flexibility that lets you show up both for your family and your team.
• Join the party It never gets boring here. Get ready for team buildings that bring people closer, year-round company events that are equal parts educational and energizing, and the highlights everyone waits for — our iconic summer and winter celebrations.
• Unlock Cyber City Whether Vilnius-based or visiting from remote, our Vilnius HQ is fully yours to enjoy. Need focus? Silent room. Need energy? Open gyms. Need a break? Game room, music room, coffee bar. It’s a modern workspace built with your comfort in mind.