UX Writer · Mid-Senior · Web Product and Apps

The Web Product Team oversees Nord account - the central hub where millions of users authorize their accounts and manage subscriptions for NordVPN and our entire cybersecurity portfolio. As we scale, we are establishing a dedicated UX Writing team to ensure our web products and mobile apps provide a seamless, intuitive, and human-centered experience

Our design team is multidisciplinary group of product designers, web designers, UX researchers, UX writers, and graphic designers. We’re building the future of digital freedom across our cyber security products, helping millions of users feel safe and in control online. Our focus is simplifying complex cybersecurity topics through clear, human, and high-quality design. We value ownership, honest feedback, and creative initiative. And we all here are encouraged to think, challenge, and take responsibility for their craft.

Your impact? Crafting the digital conversations that help millions navigate their security with confidence.

• Design through language: Own the UX writing for end-to-end web and app flows, from seamless onboarding to complex subscription management.
• Collaborate by default:Work side-by-side with designers, product owners, and developers to solve user problems using a mix of design and logic.
• Partner across the business:Build strong working relationships with Legal, Retention, Brand, and Localization to ship copy that's compliant, on-voice, and global-ready.
• Scale the craft:Maintain and evolve our brand voice and UX writing guidelines to ensure a consistent, human experience across our products. Build content and accessibility standards within our growing design system
• Validate your work: Use research and usability testing to iterate on copy based on real user behavior, not just intuition.
• Advocate: Be the champion for UX writing best practices, distinguishing product-led communication from marketing copy.
• Influence:Build the case for content decisions with evidence, align stakeholders across squads, and advocate for UX writing.

• 3+ years of UX Writing or Content Design experience in a fast-paced digital product environment.
• A proven ability to turn technical complexity into clear, concise, and user-centered microcopy. A portfolio or case studies showing your process.
• Proficiency in using AI tools to enhance the writing workflow and scale content production. Familiarity with Figma and design systems.
• A researcher’s curiosity, you use data and testing to drive your content decisions.
• Native-level English, exceptional writing skills with an eye for detail and global nuances.

• Growth is built into how we work. Extensive online and in-person training programs, access to platforms like Coursera and Skillshare, a mentorship program, and internal career moves when you’re ready for something new — your development has no ceiling here.
• Rest isn’t a reward — it’s part of the deal. Enjoy extra vacation days that grow with your time here, plus additional days off for sick leave, special occasions, and parenting.
• We provide premium private health insurance so you have peace of mind and fast access to care whenever you need it. Available in Lithuania and Poland.
• We provide free subscriptions to top-rated Calm and Headspace apps, offer resilience and mindfulness trainings, and run dedicated mental health events.
• We offer in-house gyms, Multisport and Urban Sport cards, and online workouts. Need something tailored? Our Physical Well-Being experts are here with group mobility sessions, fitness guidance, and one-on-one consultations.
• The entire company flies out abroad. The days are packed with workshops, activities, concerts, and real time together.
• When you need a reset, switch location and work from wherever keeps you sharp, creative, and in the zone.
• Birthdays, work anniversaries, weddings, new family members — each is marked with a special gift.
• We organize summer camps for the little ones and offer flexibility that lets you show up both for your family and your team.
• Get ready for team buildings that bring people closer, year-round company events that are equal parts educational and energizing, and the highlights everyone waits for — our iconic summer and winter celebrations.
• Our Vilnius HQ is fully yours to enjoy. Need focus? Silent room. Need energy? Open gyms. Need a break? Game room, music room, coffee bar. It’s a modern workspace built with your comfort in mind.