Central Payments Process Owner in Fraud Management



An exciting opportunity has arisen to join the Fraud Management department and play a crucial role in ensuring an efficient Payments fraud prevention process.

As a Central Payments Process Owner, you will be responsible for a smooth collaboration with stakeholders, consulting and ad-hoc tasks, analysis, training, and process improvements.

You will not only cooperate with high-level team leaders on continuous improvement, but you will also do research, investigate, and follow up if the current process is compliant and effective. Regarding this, you will take charge of initiating changes and changing the existing approach if needed.

In addition, you will have a chance to contribute to the competence growth of employees.

You will join a newly created Process & Quality team and work closely with Process Owners from other areas and employees working with quality checks.


  • Accountability & responsibility for payments process design, standards & documentation
  • Continuously improving the process and driving the changes
  • Collaboration with different global team leaders, analytics within fraud management, vendors
  • Assessing Quality control by evaluating, improving, and ensuring the efficiency of the process to prevent loss
  • Driving Incident management and ad-hoc consulting
  • Identifying the need for Training in Fraud Management and ensuring training and the upskilling process is held according to established regulations
  • Ad hoc deep-dive analysis of fraud trends and identification of mitigating actions


  • At least 1 year work experience in the Payments or Fraud prevention area
  • Analytical and critical thinking
  • Ability to work in an agile environment
  • Pro-active, result-driven, and eager to learn attitude
  • Developed stakeholder management skills
  • Experience in owning and/or taking a significant role in various projects and/or initiatives
  • Fluent English skills (written and spoken)

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 2240 EUR to 3360 EUR gross EUR/monthly).

We care about your well-being and work-life balance, so we offer a whole package of benefits for you in addition! Check this out

Your title in job contract will be Officer - Service Delivery Specialist, Chief.

Birute Dambrauskiene