Chief Operations Specialist in Global Custody Settlement team



Would you like to contribute to delivering the best customer experience?

We are looking for a new team member who is keen on efficiently handling securities trade settlement tasks, delivering high quality on time, and continuously improving.

You will join the area, focusing on an innovative, agile, and truly customer-centric culture. As a Specialist, you will support settling trades in the different markets all around the world.

Daily, you will keep in close collaboration with customers, stakeholders, and the largest counterparties across the world. You will maintain process quality and continuously look for ways to improve our daily processes. You will have to handle different transitions in and out of the bank, as well as set requirements to achieve goals.

This position includes shifts from 10:00 to 19:00 that are shared within the team using rotation.

Depending on your experience and knowledge, we may offer you different seniority in the role.


  • Handling of securities settlement tasks, including business as usual and unusual, special cases
  • Investigating and resolving exceptions and discrepancies, securities and cash reconciliation
  • Daily communication with customers, different stakeholders within the bank, external counterparties, and custodian banks all over the world
  • Close collaboration with other teams in the bank
  • Proactive settlement risk management and continuous improvement of the service
  • Automatization of processes
  • Migrations/transitions


  • Experience in reconciliation and/or settlement services
  • Knowledge of financial markets products
  • Significant knowledge of risk management
  • Solid understanding of Custody product
  • Understanding of post-trade services and trade lifecycle events
  • Experience in working on IT projects and implementations toward product
  • Lean centricity
  • Data-driven, experienced in problem-solving, and proactively searching for the solution with a continuous improvement mindset
  • Ability to cope with large volumes of complex tasks
  • Upper-intermediate English skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 2240 EUR to 3360 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery Specialist, Chief.