Area

Curiosity. Problem-solving ability. Drive for action. Attention to detail. Does this sound like you? Then join us as an Operations Officer and start your career at Danske Bank!

In our department we handle many different processes, varying in nature and complexity. You will be part of a team that consists of 15 members. A large part of the daily tasks is related to investigating and providing payer information, acting upon requests to handle error transfers for Danish, Swedish and Finnish markets.

We collaborate to advance our performance and establish a remarkable service experience for our customers. If you are ready to learn, our team is the perfect place to grow!

Mission

• Act upon requests to provide payer information
• Handle requests to investigate incorrect transfers
• Ensure the quality of services provided to our clients
• Resolve unusual situations related to payments
• Collaborate with your colleagues in Lithuania and the Nordic countries
• Participate in process improvement initiatives
• Manage workflows while meeting established deadlines

Skills

• Previous experience working with operations or administrative tasks (would be an advantage)
• Skilled in working effectively as part of a cohesive group
• High level of accountability
• Detail-oriented
• Intermediate English skills, both written and spoken

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Gabrielė Vytartaitė