Head Of HR

Strategic Leadership & Partnership

• Lead the HRBP function for the Vilnius site, acting as a key advisor to the Site Lead and local leadership team.
• Strengthen leadership capabilities through dedicated coaching, guidance, and hands-on partnership.
• Support managers through the full lifecycle of people leadership and change management.

Global Service Delivery

• Direct end-to-end GBS HR operations across ~20 markets to ensure efficient, compliant, and seamless service delivery.
• Define and communicate the GBS service catalog, driving a culture of continuous process improvement.
• Drive the expansion of the GBS footprint by onboarding new markets and service lines.

Compliance, Data & Governance

• Lead the transformation and redesign of the HR operating model within the Vilnius hub.
• Ensure all operations remain compliant with diverse local labor laws and global corporate policies.
• Act as the final escalation point for complex operational and organizational issues.
• Champion data integrity and HRIS (Workday) accuracy on a global scale.

• Senior or strong mid-senior HR professional comfortable operating with high autonomy
• Proven experience in HR Operations or service delivery models (GBS, SSC, or similar)
• Strong HR Business Partnering experience in complex environments
• Demonstrated ability to lead change in evolving or imperfect organisational structures
• Strong stakeholder management and influencing skills
• Solid understanding of end-to-end HR processes, employee relations, and labour frameworks
• Resilient, independent decision-maker with a strong sense of ownership
• Leadership mindset aligned with empowerment, accountability, transparency, respect, and humility
• Fluent English
• People management experience is not mandatory, but leadership capability is essential
• Experience in GBS / SSC environments, Workday, and change management is an advantage

• 15% annual performance bonus
• Private health insurance
• Hybrid working model
• High level of autonomy and trust-based leadership culture
• Opportunity to shape and lead a meaningful HR transformation
• Stable, positive, and collaborative HR team environment