IT Operations Coordinator

What you will do

• Oversee network and infrastructure operations across the group - monitoring vendor performance and ensuring service continuity.
• Act as the primary internal point of contact for IT incidents: log, triage, test, and route issues to the appropriate external partner.
• Manage software licence renewals, access rights, and configuration tasks (BC updates, web cookies, VPN changes).
• Coordinate cybersecurity matters with the dedicated security partner.
• Prepare IT infrastructure for new initiatives - e.g. onboarding a new fund or entity.
• Run vendor comparisons and organise tender processes when services need to be reviewed or replaced.
• Handle ticketing system administration.
• Prepare periodic IT reports (e.g. regulatory submissions) and liaise with finance and compliance teams.

What we are looking for

• At least 3 year of experience in an IT support, IT operations, or similar technical role.
• Educational background in information technology or a related field - a formal degree or equivalent hands-on experience are both welcome.
• Fluency in Lithuanian and English - written and spoken, for daily communication with vendors, partners, and internal stakeholders.
• Self-sufficient and accountable - able to prioritise tasks, take ownership, and work without close supervision.

• Performance bonuses are part of the package and are paid in practice.
• Training budget