I’m Malin Holmlund, manager for the Customer Care Services team in IT Engagement unit. We have a global set up in my team with 10 employees and around 20 consultants with different roles working mainly in the Nordics and plan to expand in Baltics. Right now, we are looking for an experienced Backend developer to join the TOCA team in Customer Care Services.  

Is this your next opportunity? 

As a Backend developer in TOCA team (Telia Order and Care), you will be a great contributor using modern technologies to build the future, thin portal application for Telia Customer Service Representatives and sales agents across countries and segments.  

TOCA is our northern star and for 2.5 years we have kicked off our digitalization journey to build the core of TOCA from scratch based on common platform, common solutions, and common standard API’s cross Nordics and Baltics. We will scale even more and have a long journey ahead of us where you have the possibility to be part of building our future application for our customer support and sales agents.  

Two Scrum Masters lead the daily work for the TOCA team consisting of 17 developers that you will be a part of. 

We use SAFe as our framework meaning that we are cross functional teams working together. 

The role includes, but is not limited to: 

• Deliver results to our stakeholders by developing and deploying solutions based on CI/CD pipeline. 
• Co-operate with business (users) and other areas on common deliveries. 
• Drive your area according to decisions and goals in a modern, agile and DevOps way. 

Is this you? 

Since our unit is spread across several countries, you need to have good communication skills and you need to be a true team player. You are solution oriented, initiator, have a natural drive to reach your goals and passion for modern technologies, trends, patterns, and frameworks. Being analytical is a big plus. 

Your Experience: 

You must have experience in: 

• Java programming (java 8 or newer versions) 
• Object-Oriented Programming (OOP): Knowledge of OOP concepts such as inheritance, encapsulation, polymorphism, and abstraction 
• Java Libraries and APIs: Familiarity with essential Java libraries and APIs such as Collections, Streams etc.  

General experience: 

• Understanding of Customer experience and accessibility standards. 
• Experience in agile development methods and practices, i.e., Scrum, SAFe. 

Good to have experience in: 

• Experience in micro service architecture (e.g., using Kubernetes, Grafana)  
• Reactive Programming: Understanding of the principles of reactive programming, such as non-blocking, event-driven applications 
• API design 
• Development Tools: Maven, Git, GitHub actions 
• Knowledge in MongoDB 
• Unit Testing: Experience with testing tools like Junit 
• Security: Understanding of security principles. TLS, OAuth2 

Telia is more than a workplace  

With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work. We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.  

In addition to an attractive and inclusive work environment, we offer a monthly base salary from 3100 to 5200 EUR Gross (depending on your competence) plus annual bonuses which depend on your and Telia results. Additionally, each Telia employee receives additional employee benefits package which includes:  

• Health insurance and pension plan  
• Various Telia and partners discounts and offers  
• Additional vacation days 
• Workation
• Flexibility that enables work-life balance  
• Chance to grow both personally and professionally with our internal programs 
• Open, relaxed and fun working environment  
• +20 000 awesome colleagues across Nordic & Baltics 

What happens next? If you fancy joining our team, don’t hesitate to apply! If you want to know more about the job you are welcome to contact me at [email protected] or LinkedIn. 

We kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. For final candidates required background controls will be performed. 

Welcome to Telia - Join us and make better happen!