DevOps Engineer
I’m Jussi Jääskeläinen, Chief Architect and Head of Solution Architecture UC team in CPS PA Communication, Product Unit Unified Communication and I’m looking for Operations/DevOps Engineer to work in Unified Communication domain. Product Area Communication is the common product house for all the B2B communication services within Telia footprint.
Ready to make better happen?
You will be joining Solution Architecture UC team, that has accountability for developing and operating Communication Service Hub, our inhouse enabler for almost all our Unified Communication services. In addition, we collaborate with different Unified Communication domain products, support, and work with them related to architecture, development, and operations.
The role includes, but is not limited to:
- Act as Application Manager for Service Hub, closely working with Resource Manager according to our Common Delivery Model based on ITIL4 Service Management framework in combination with Scaled Agile (SAFe) model. Securing sustainable operations, security and attention to life cycle of Service Hub are your main priorities.
- You will be part of the agile system team and work with the different Service Hub DevOps teams to continuously drive improvements and enhancements how we deploy to, run, and operate our multiple Service Hub instances in private and public and soon sovereign cloud using CI/CD, observability tools and the different platform capabilities, like Kubernetes.
- Interact with IT department, partners, and other stakeholders regarding the use of the platforms, networks and other IT capabilities we need, driving our requirements towards them and taking care of the LCM of the assets we use from them.
- Collaborate with Service Managers, Product Owners & Product Management from multiple devops teams continuously deploying and delivering new releases of Service Hub components to deliver value to our customers with good quality.
- Participate hands-on on operations and support (we have 3rd level support responsibility) of the service hub. This requires both good old fashioned Linux operations skills but more so modern developer type of skills.
What is great about this position is that there is room for flexibility and growth, depending on your interests, skills, and experiences to accommodate the roles set above. We have already growth path in mind for you, to take more responsibilities going forward.
Is this you?
You have mindset that drives you to improve the way we work, how we operate the services and importantly how we continuously deliver new features and value to our customers. You are curious about and open to the technological advancements. You have the patience to work with long term goals in mind, knowing that sometimes changes and improvements take time but having the right direction will get us there. You acknowledge the value and importance of the processes for sustainable service management and operations but know that the best way to implement them is not stiff rules and multiple checkpoints but tight collaboration with devops teams, communication, and instilling sense of ownership instead of handovers. You want to do the right thing, even when you know it’s the hard thing, but you are not rigid, knowing that there are multiple aspects to consider.
Your personal competencies:
- You are customer-centric, consider every action and decision, in terms of its impact on the client.
- Result oriented, you adjust behavior quickly and effectively to meet a goal, overcome an objection, or resolve a concern.
- Influencer, establish credibility; respond convincingly to challenges and convey energy in interaction with others.
- Team player, work together as opposed to separately or competitively; share responsibilities and pitch in to help the group complete the job.
- Can handle bad humor.
Your Experience:
- Relevant bachelor or master level education (or proven equivalent qualification) from field of IT.
- 5 year+ experience from operating or building & running IT and/or Telco services. Less can be accepted as the role is not set as junior or senior, but you need to convince us then.
- Good understanding and alignment with agile way of working, devops principles. Experience from SAFe is seen as a benefit.
- Understanding of CI/CD, container and Kubernetes concepts.
- Understanding and experience of working with security aspects of the applications and services.
- Technical skills from several of these areas: Windows, Linux, Storage, DB, IP networking, Backups, Monitoring, Security, Logging, Metrics, VMware, Public Cloud (AWS, Azure, GCP), CI/CD, GitHub & GH Actions, IaC, Scripting, containers & Kubernetes. If you cannot speak the language of technology, you cannot fulfill this position, but you do not need to be deep specialist in any of these and have experience on all of them.
Telia is more than a workplace
With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work. We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.
We offer a monthly base salary from 3 354 to 5032 EUR gross depending on your experience. Besides for each employee Telia has additional employee benefit package which includes:
- Health insurance and pension plans
- Various Telia and partners discounts and offers
- Additional vacation days
- Workcation
- Flexibility that enables work-life balance.
- Chance to grow both personally and professionally with our internal programs
- Open, relaxed and fun working environment
- +19 000 awesome colleagues across Nordic & Baltics
What happens next?If you fancy joining our team, don’t hesitate to apply! If you want to know more about the job you are welcome to contact me at [email protected] , +358407333687, https://www.linkedin.com/in/jussijaaskelainen/
We look forward to receiving your application and to make sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. Application deadline is 2024-04-22. During the process, required background controls will be performed.
Welcome to Telia – Join us and make better happen!