Regional Support Engineer

As the Regional Support Engineer, you will:

• Support end users based on escalated tickets, both remotely and on-site, using the company’s internal ticketing platform.
• Coordinate user onboarding and offboarding, including device setup and decommissioning.
• Offer guidance and training to users on IT tools and best practices.
• Identify opportunities to improve device management and support processes.

• University degree (preferably in IT).
• 1–2 years’ experience in an IT support role within a mid-sized company.
• Good command of English.
• Strong communication skills, independence, helpfulness, patience, and ability to explain IT concepts clearly.