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IS administrator in Call Center Team

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My name is Vaida Grucienė and I am leading Call Center Team in Telia Lietuva. Right now I am looking for an experienced highly motivated team member, IT system administrator to Call Center solutions management team in Vilnius/ Kaunas/ Šiauliai. We are working with new technologies and our task is to ensure, that our customers are getting best IT management service. It is fantastic opportunity to join us and to achieve goals together.

Your next challenge?

Call Center solutions management team is responsible for 2nd/ 3rd level systems/platforms support, system configuration, administration and deployment, system stability and availability assurance.

As an IT System administrator, you will be responsible for:

  • Performing various application support tasks - configuration, administration, deployment etc.

  • Analysis of systems/processes and initiation of necessary improvements and changes

  • Timely and effective resolution of failures

  • Collaboration with other supporting teams to resolve complex issues

  • Adjustment of monitoring processes considering changing needs

  • Meeting assigned project deadlines and work schedules

  • Automation of repetitive tasks

Who are you?

You are a quick learner, who wants to understand how IT services are working and eager to learn new things.

We expect that you have Bachelors degree in IT field and at least 2 years  experience supporting and working with enterprise size Linux and/or Windows environments. Sufficient knowledge is required in:

  • Java application servers (tomcat, weblogic, etc.)

  • Web servers (nginx, apache)

  • Databases (MySQL etc.)

  • Scripting languages (Bash or other)

  • ITIL processes

Possession of any of the relevant certification would be an advantage.

Practice in virtualization technologies, micro services and containers (Docker etc.), High Availability solutions, IP network, Monitoring systems (Zabbix etc.), would be beneficial.

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. Welcome to Telia the home to your next big opportunity. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

Working in this position you will receive a base salary from 1500 to 2900 Eur (gross). Besides for each employee Telia has additional employee benefits package which includes:

  • Health insurance and pension plan

  • Various Telia and partners discounts and offers

  • Additional vacation days

  • Flexibility that enables work-life balance

  • Chance to grow both personally and professionally with our internal programs

  • Open, relaxed and fun working environment

  • Awesome colleagues across Nordic & Baltics

Interested?

Let us know about you! Only selected candidates will be informed. If you have any questions, do not hesitate to ask me via e-mail Vaida.Gruciene@telia.lt.

Welcome to Telia - Home to your next big opportunity!