Operations Officer in Case Preparation LT team
Area
Do you know what happens when a big company becomes a customer of the bank? Do you know how e-banking works from the company’s perspective? Join us and find these and other answers!
You will have an exciting opportunity to be a part of a team that provides services in Everyday Banking Corporate such as the administration of Mastercard services, implementing orders for various banking products, and verifying signatures for Danish market documents.
We are looking for a colleague who would be focused on efficiency and team goals, seek to provide high-quality services to our corporate customers, and be engaged in Lean culture.
Mission
- Ensure delivery of Everyday Banking Corporate day-to-day services for Danish business and VIP customers
- Solve issues and daily ad-hoc requests to ensure the best possible customer experience
- Have close collaboration with Danish advisers’ teams and stakeholders and optimise solutions for our customers
- Ensure the best quality of processes and constantly look for solutions to improve or automate them (automation, Lean, etc.)
- Be part of various initiatives and projects
Skills
- Experience in an operational or administrative role (would be an advantage)
- Focus on high quality and accuracy
- Good collaboration and communication skills
- Proactive learner and process challenger
- Upper-Intermediate English language skills
We offer:
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).
Your title in job contract will be Officer - Service Delivery.
