Billing Analyst

Revel Systems, UAB Vilnius
Dalintis
3.717
Įsiminti skelbimąSiųsti CV

Revel Systems powers the ambitions of restaurants and retailers with a robust cloudbased point of sale (POS) and business management system. Improving day-to-day operations and fuelling merchant growth, Revel’s streamlined ecosystem helps customers seize their future by pairing an intuitive POS with powerful management tools on a single platform. Founded in 2010 with major offices in Atlanta, Vilnius, and San Francisco, Revel is a leading member of the Apple Enterprise Mobility Program.

Visi įmonės darbo pasiūlymai (10)

Paskutinio mėnesio (2019-12) vidutinis darbo užmokestis: 2743.65 EUR

Vidutinis darbo užmokestis palyginti su tą pačią ekonominę veiklą vykdančiomis įmonėmis: +45.25%

Darbo užmokeščio grafikas

Area of competence:

Customer services, Finance, accounting, audit

Task information:

  • The Billing Analyst is responsible to ensure all customers phone call, open invoices, address, payment or any billing related issues are answered in a timely fashion. Fostering effective working relationships with external customer and well as internal partner partners including Sales and Operations, is the key for this role.
  • Answer incoming calls and tickets related to billing/payments
  • Work the ticket queue when call volume is low by answering customer inquiries
  • Update payment info and customer info per client request
  • Take payment CC, ACH, GoCardless payment
  • Monitor customer account details for non-payment
  • Work closely with functional management, Sales, and Operations to identify and resolve
  • billing issues
  • Maintain client billing profiles
  • Process cancellation in SFDC, NetSuite, and backend
  • Reactivate clients when bill is paid up to date (whether by phone or via ticket)
  • Retroactively bill missed invoices
  • Fix billing errors/contract line in NetSuite
  • Provide document requests by clients and internal departments (open invoices, credit
  • memos, contracts, refund receipts, etc.)

Requirements:

  • Motivated individual that works well independently and in a team setting
  • Ability to work late night shifts (Monday to Friday from 6.30pm)
  • Ability to complete work on schedule
  • Customer service skills
  • Attention to detail
  • Analytical skills
  • Ability to multitask
  • Strong communication skills
  • Fluent written/spoken English is a must
  • 1 + years of related billing or accounts receivable experience
  • Beginner-intermediate accounting skills preferred
  • Intermediate Excel skills
  • Experience with NetSuite, Zendesk, and/or Salesforce is preferred
  • Experience managing high volume of data, customers, transactions is a plus

Company offers:

  • Amazing colleagues and friendly team vibe
  • Work in a dynamic, international team
  • Rewards and recognition to our MVPs
  • Environment to grow and learn new things 
  • Udemy platform for learning and development
  • Employee benefits: health insurance, accident insurance, referral bonus
  • Office happy hours and company outings
  • Fully stocked kitchen with snacks and beverages
  • Company sponsored taxi for employees starting or ending shifts within night hours
Salary offered:1.300 €/month (gross)
Announced:2020.02.18
Valid till:2020.10.28
Contact person:Elžbieta Karaliūtė
Phone:+37069481330
E-mail: with subject "Billing Analyst"
30sek
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