Task information:

• Collaborate with stakeholders to address bugs and resolve tickets promptly and efficiently;
• Develop new functionalities and maintain existing ones for the ServiceNow application, with a primary focus on the CSM module;
• Adhere to established Road Maps, which outline the development plans for the next three years;
• Work in agile sprints to deliver quality results within specified timelines.

Requirements:

• Experience of developing in CSM/ITSM modules;
• Experience with Rest API;
• Takes initiative and drives things to make them happen, proactive, self-driven;
• Team-player always ready to share knowledge and add value to reach common goals;
• Communicative, excellent English spoken and written, able to describe complexity in a simplified way;
• Agile experience would be considered an advantage, but not a must-have;
• On-premise experience would be considered an advantage, but not a must-have.

Company offers:

• Health insurance and pension plans;
• Various Telia and partners discounts and offers;
• Additional vacation days;
• Workation;
• Flexibility to work remotely;
• Chance to grow both personally and professionally with our internal programs
• Open, relaxed and fun working environment
• +20 000 awesome colleagues across Nordic & Baltics.

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Contacts

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Confidentiality guaranteed. Only selected candidates will be informed.