Site Reliability Engineer

• Support workflows and technical troubleshooting, ensuring service quality and operational efficiency.
• Monitor system stability and respond to issues swiftly as members of a 7/24 coverage rotation.
• Collaborate closely with engineering and product teams to resolve technical issues and enhance client service, ensuring seamless integration across time zones.
• Actively participate in incident resolution and adhere to stringent change management procedures to maintain the stability and security of the platform.

• Experience with REST APIs and modern software systems.
• Knowledge of an IT support ticketing system.
• Ability to work flexible hours.
• Knowledge of scripting languages, preferably Python or Shell.
• Experience with databases and SQL queries.

Preferred Qualifications:

• Experience with log analysis and monitoring tools.
• Practical experience in AWS services such as IAM, DynamoDB, EC2, and S3.
• Basic knowledge of networking topology and protocols.
• Ability to manage Java applications and utilize the browser developer console for troubleshooting front-end issues.

• Yearly wellness budget.
• Private health insurance.
• Professional Development: €2,300 per year expense
• Vacation: 20 days of annual leave per year
• Parental Leave: Statutory leave (required by law)
• Employee Referral Program: Eligible to receive a €900 referral bonus per referral policy
• Hybrid work experience that allows flexibility.